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Email Services

Complete email management with Maildistiller and JSR Technology

Small and medium businesses have to maximize productivity and minimize costs to remain competitive. The benefit of Internet access is indubitable but the burden of IT security and compliance can be cumbersome and costly. Yet, without security enterprises risk confidential and propriety data leakage and malware attacks, which kill an organization’s bottom line and harm its reputation. An in-the-cloud security solution offers the best of both worlds; high security and low total cost of ownership (TCO).

User Console
Individual user access can be granted to facilitate end-users with the ability to search and create rules & policies to manage their own filter experience. This simple to use end user console offers a safe environment to view quarantine information and release emails that do not contain malicious material. The console also offers users the ability to create block and allow rules for emails that do not conflict with the rules their administrator created for them.

Email Logs
Users are free to search the email logs for up to 30 days. Content will include Inbound & Outbound email’s where they are the sender or recipient – this also includes alias addresses imported from Active Directory or added manually. The email logs search returns the status of a message and can deliver a detailed overview of the message. Emails can be reported as Spam, released from quarantine or detected as delivered to the intended destination.

User Quarantine Report
The quarantined emails are summarised in a HTML summary report and scheduled to be sent to each end-user. The report only contains new information so that we are not presenting users with the same information on each report run. From within the report, users have the ability to release messages, or to create whitelist rules so that messages from a particular sender are not marked as potential spam in future.

Individual Spam filter settings
One person’s spam can be another person’s email. Therefore, if a user believes that there is still spam reaching their in-box, or alternatively, if they believe that too many emails are being detected as spam and being quarantined, Maildistiller allows the user to set their individual spam sensitivity level. This will not effect the remainder of the company nor cause any danger to their own user environment.

Emergency Inbox
If you are unlucky enough to have issues with your email server and are unable to receive emails for a period of time, Maildistiller’s Emergency inbox is available to every user. The emergency inbox delivers a simple to use webmail interface for all your queuing email, and from here you can access your emails as normal, read and reply to messages, download attachments and compose new emails, allowing business continuity even when your servers down. Traffic is stored for up to 9 days.

Email Policy Enforcement
Users have the ability to create Allow and Block rules for their individual accounts as long as those rules do not contradict any rules created for them by a system administrator. Rules can be created and prioritised to deliver the most unobtrusive but yet powerful filter on the market today.

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